We understand, personally and professionally, what it takes to connect, succeed, and build relationships across diverse cultures.
Chuck is an accomplished and adaptive leader with over 20 years of proven experience leading transformation in organizations, ecosystems, and teams. He brings to LCW broad global leadership experience in Culture and Inclusion, Learning and Development, Talent Acquisition, HR Operations, and Legal Compliance. He leverages strong interpersonal and communication skills to build authentic and productive relationships with clients.
His experiences are informed by a career spent in business both as a consumer of Diversity and Inclusion (D&I) services and as a practitioner of internal and external D&I interventions. He also has deep experience de-biasing talent systems and processes throughout the talent lifecycle. Chuck is known as a calm and thoughtful problem solver.
Prior to joining LCW, Chuck successfully led global teams in Talent Development, Talent Acquisition, HR Operations, and Legal and Compliance at Aon, Hewitt Associates, and Tellabs. At Hewitt he was also responsible for designing and delivering D&I programs for external clients like McKesson, Baxter, Boston Scientific, and others. Chuck has designed and delivered programs domestically and across Canada, Germany, India, Poland, and the UK.
Chuck has 20 years’ experience in community, education and corporate Diversity and Inclusion programs. He has a B.A. in American History and a M.S. in Instructional Technology and Communications from Western Illinois University.
Larry applies 20 years of adult learning experience in leadership development, performance improvement, and diversity and inclusion initiatives to design LCW programs that offer practical, performance-based impact. Often described as an engaging and motivational master level facilitator, Larry has a unique ability to take the learner on a pathway to discovery.
A Chicago native, Larry’s career in the Fortune 500 space spans the financial services, insurance, retail, human resources, call centers, and IT sectors. His earlier career included a role at State Farm as a Performance Improvement Consultant and Development Advisor, and later as an executive team member at Target. Today, Larry encourages and inspires individuals at Eli Lilly, Boston Consulting Group, US Bank, and others to cultivate a deeper self-awareness that allows them to enhance their relationships with their colleagues and the communities they live in.
Larry has a B.S. in Sociology from Illinois State University, which allows him the ability to examine how an individual’s social condition could potentially have a systemic impact on an organization’s inclusion objectives. He lives in Chicago with his lovely wife and his three wonderful children. Away from work, you can expect Larry to be attending one of his children’s events, spending quality time with his spouse, rooting for his Chicago based sports teams, or participating in activities sponsored within his church.
Director of Operations
Nicole has over 16 years of experience working in the intercultural space, creating globally minded leaders and organizations. Through her work, she helps clients not only understand cultural differences and build global mindsets, but also learn how to leverage differences to create inclusive teams and workplaces and develop strategies for success.
Previously, Nicole worked as Executive Director of an intercultural consulting company in New York City for 10 years before relocating to Cleveland, Ohio to head up the intercultural training division at another firm. She has traveled to over 40 countries, has lived in Mexico and Argentina, and speaks conversational Portuguese and Spanish. She received her BA in Global Economics and her MA in Intercultural Relations. Nicole is a regular presenter, speaker, and writer on the topics of global leadership, cultural competence, and working on multicultural teams. Her passion lies in innovation and problem-solving, focusing on creative ideas and processes that improve communications across the globe.
As one of LCW’s newest team members, Vince Bongiovanni is excited to bring his unique perspective and educational background to effect positive change to client organizations all over the world.
Vince graduated from Loyola University Chicago with a Bachelors of Science in psychology. In his studies, he focused on learning how to apply psychological concepts to an organizational setting. This was aided by his minor in business management where he studied organizational change and development along with theories of leadership. Throughout his work, Vince conducted research studies involving marginalized groups and socio-economically disadvantaged individuals, which helped to refine his analytical skills while serving to expose him to the various perspectives of our culturally diverse society.
In his free time, Vince competed as a member of the University Ethics Debate Bowl team. It was there that he developed his skills of empathy and shifting perspectives. Vince also helped serve his community by volunteering as a tutor and activity facilitator for local ESL students.
Briza brings over five years of administrative experience to LCW, along with 10 years of experience in the restaurant industry. Throughout her hospitality career, which gave her the opportunity to travel frequently throughout her 20s, Briza has had the privilege to meet people from all over the world. She is excited to now bring that global lens to LCW as an administrative assistant.
A first-generation Peruvian-American, Briza was born in San Francisco and raised in Sacramento, CA. Prior to LCW she worked at College Nannies and Tutors and Rosebud Restaurants. Briza received her degree in Media Communications from DePaul University in Chicago.
Currently residing in the Windy City once again, Briza is a new Mom and hopes to create for her daughter a world where everyone is treated equally and given the same opportunities – no matter their sex, gender or color.
Executive Coach & Master Facilitator
Jeffrey brings 25 years of experience in organizational development, intercultural
development, and diversity and inclusion training and consulting in both the domestic and international contexts. He excels at helping individuals, organizations, and systems understand and address complex and controversial topics.
An ethnic Magyar (Hungarian) who grew up in a bilingual, bicultural household in the US, Jeffrey previously served as a Global Diversity Inclusion Specialist at MRA-Trusight and held professional academic appointments at the University of Minnesota within Multicultural Affairs. At LCW, Jeffrey routinely uses the Thomas-Kilman Conflict Styles Assessment (TKI) and the Intercultural Conflict Styles Inventory. He is licensed to offer the We Care COLORS training system and is a certified Administrator of the Intercultural Development Inventory (IDI).
Jeffrey has conducted hundreds of individual and group feedback sessions for nationals in over a dozen countries in North and South America, the European Union, Asia and the Caribbean. A representative list of clients he has served throughout his career at LCW include Lockheed Martin, Wells Fargo, 3M, Cargill, Caterpillar, and Allstate.
Since 2009 he’s served on the faculty at Saint Mary’s University of Minnesota where he teaches at the graduate level in the Management Program. He earned a Master’s of Fine Arts from the University of Missouri at Kansas City, and today he resides in Minneapolis. He is proud to be Theatrical Director at the University of Minnesota Twin Cities, Office of First Year and Orientation Programs.
Director of Translation Services
María’s ability to manage multiple large-scale language translations is a valuable asset to our Fortune 500 clients whose ever-evolving translation needs include online resources, technical themes, global compliance, corporate communications, and product localization. She’s an expert in complex quality assurance processes and assures smooth project flow between her clients and in-country reviewers, translators, desktop publishers, and other project related specialists.
Born and raised in Spain, María previously worked at agricultural newspaper Europa Agraria where she was responsible for telemarketing, trade show promotions, and sales. This experience provided her the opportunity to explore Spain to generate new clientele. Prior to joining LCW, she worked for five years as a translation manager in Chicago with a significant focus on healthcare.
María has a Masters Degree in Information Technology and Privacy Law with an emphasis on global compliance from John Marshall Law School in Chicago. She earned her BA in Marketing and Public Relations from the University of Zaragoza in Spain. In 2000, after years of traveling back and forth between the US and Spain, María permanently settled in the US and lives in Chicago with her husband and young sons.
Dan draws on his background in corporate consulting, international education, and intercultural communication to help LCW’s clients reach their D&I goals.
As a Consultant at the Boston Consulting Group, Dan advised clients in the Consumer and Retail Practice Area on change management, executive onboarding, and enterprise-wide learning and development. During 7 years of professional experience in higher education, he designed curricula for Latin American and International Studies programs at Tulane University and the University of Chicago. Dan led an ethnographic research project for 2 years in São Paulo, Brazil, and uses his training in research and analysis to craft customized solutions for clients.
Dan holds a Ph.D. from the University of Chicago and an A.B. from the University of Georgia. He is bilingual in English and Portuguese. In his free time, Dan enjoys cooking with his husband, exploring Chicago’s architecture, and playing chamber music.
With over 10 years’ experience in driving inclusive culture and influencing business priorities in the workplace, José helps individuals, teams, and organizations cultivate an environment that leverages diverse talent and ideas. He is adept at identifying solutions that embody uniqueness of perspective, evidence-based approaches, and an understanding of human interactions and relationships.
As a committed and passionate DEI professional, his proven experiences in consulting with internal and external business partners across many levels of an organization has helped enhance a climate of engagement, trust, and empowerment. Prior to joining LCW, José designed and implemented D&I interventions across an array of topics, including unconscious bias, emotional intelligence and diversity, intercultural competence, and inclusive leadership.
José was born and raised in Illinois, and over the past 20 years has called Oregon his home. His background includes a B.A. in Communication and an M.A. in Instructional Technology. He is a National Diversity Council Certified Diversity Professional (NDCCDP) and is a qualified administrator of the Intercultural Development Inventory® (IDI®).
Keri brings more than 15 years of experience working across multiple design media. She leverages this experience to create visually stunning content, from presentations to training materials, for LCW.
Born in Chengdu, China and raised by university parents, Keri saw China transform from a closed, cultural revolutionary country to an open and reformed one. She worked at a top advertising agency in China before coming to the US where she began to learn the cultural differences between the east and west. Before coming to LCW, Keri worked as a senior graphic and digital designer at the United Way of Metro Chicago and has won multiple awards throughout her professional career.
Keri enjoys reading and writing – her poetry was selected into The Best Chinese Poetry Selection of the 21st Century. She is also the author of a published poetry book, When the Wind Blows, and a soon-to-be published photography book, 365 Lake Michigan. She earned her BA in Education at the Chengdu College of Education and her master’s degree in Graphic Design from the Savannah College of Art and Design.
Monica serves as Master Consultant and Chief Engagement Leader for clients ranging from Fortune 100 companies to world class universities. She has helped numerous organizations across the globe achieve cultural transformations, develop cultural competence, interrupt unconscious bias, engage global talent, and better connect to the local contexts in all the locations where they operate.
Monica brings a perspective rooted in on-the-ground experience in over 45 countries as well as 20+ years of leading communication, learning, and organizational development projects. Her passion for cross-cultural work was awakened in the late 1990s while living in Latvia as a Peace Corps Volunteer. There she served as an international development consultant for engineering and infrastructure projects with multinational teams. Earlier in her career, she was a senior program officer for the National Academies of Science and Engineering’s Transportation Research Board and a metropolitan planner with the US Department of Transportation.
Monica supports client partners like Boston Scientific, Unilever, Uber, and Boston Consulting Group. Her expertise has appeared in numerous outlets including the Chicago Tribune, Boston Globe, Yahoo! India, Toronto Star, Ottawa Citizen and Frommer’s Budget Travel. Her professional insight is also featured in periodicals such as the Society for Human Resource Management (SHRM), Ethics and Compliance Officers’ Association (ECOA), and the Association for Talent Development (ATD). Monica is the co-author of Cultural Detective®: Global Business Ethics volume as well as a university-level textbook chapter titled Global Communications.
Director of Client Development
A multifaceted and seasoned sales and client services leader, LaQuanda Murray brings to LCW extensive experience in developing and managing key business relationships. Throughout her career, she has worked across several industries including Media, Finance, and Non-profit.
A resourceful and innovative problem solver and relationship builder, LaQuanda takes pride in her consultative approach to business development and sales and developing sustained strategic alliances. This combined with her deep commitment to service and passion for people has driven her to excel in previous sales roles at Odyssey Media, Working Mother Media, and Diversity Best Practices.
A New Jersey native, LaQuanda attended Rutgers University and is a graduate of Thomas Edison State University. She regularly volunteers as a mentor and frequently provides service to seniors. In her spare time, LaQuanda enjoys cooking, exploring walking trails at local state reservations, and the occasional Netflix binge.
Business Development Consultant
With 20 years of experience in global and domestic business development, Melissa has contributed to the growth of multiple professional service organizations, non-profits, and educational institutions. No matter the industry she is working in, she has a unique ability to listen to her client’s needs and partner with them to craft customized solutions. Her perspective is rooted in her travels to more than 20 countries, her experience managing large multi-cultural teams, and her earnest desire to foster understanding and mutual respect amongst diverse peoples.
Melissa will be graduating from Regent University with her Doctorate in Strategic Leadership in 2021. Her research centers on the convergence of cultural agility, leadership, and global citizenship. In addition to her leadership studies, she has masters’ degrees in Organizational Communication and International and Intercultural Communication from the University of Denver. Through her combined experience, she has learned that there is a genuine need for global leadership development and programs that confront sensitive issues associated with diversity and inclusion. She is proud to contribute to the success, growth, and longevity of LCW because of the company’s commitment to ensuring that all people “have the tools to collaborate, thrive, and succeed across cultures.”
As a consultant and facilitator, Sarah helps leaders, teams, and organizations cultivate their potential and accelerate performance. Her approach is grounded in the belief that since organizations create culture deliberately, they have the potential to solve the world’s most pressing problems.
On a mission to put the human back in human capital consulting, Sarah has extensive experience with Fortune 1000 organizations building and implementing talent management, leadership development, and culture change initiatives that enable the achievement of ambitious business goals in line with organizational values. As a senior consultant for Willis Towers Watson and The Zone Global, Sarah gained extensive experience in the non-profit, biotech, construction, consumer goods, defense and aerospace, energy and utilities, financial services, healthcare, high-tech, hospitality, manufacturing, and professional services industries.
Sarah earned a Ph.D. in cultural anthropology at the University of Chicago, is a Senior SHRH-Certified Professional in Human Resources, and is bilingual in English and French.
Director of Content & Research
As Director of Content & Research, Rebecca ensures that LCW’s workshops, digital tools, frameworks and toolkits are forward-looking, practical, relevant, current, and always at the vanguard of our clients’ needs. In keeping with LCW’s tried and true principles, Rebecca also examines LCW content through the lens of cultural competence – an approach that centers learned and shared behaviors and values which emerge from common experiences and influences of diverse communities globally. Rebecca also provides support to the LCW Consultant Team by way of development opportunities, client support, and onboarding.
Before this role, Rebecca spent fifteen years advising, collaborating with, and designing and facilitating workshops for LCW clients across industries, most recently as a Principal Consultant. In that role, she supported global organizations such as Boston Consulting Group, Johnson & Johnson, Emerson, Spencer Stuart, and Unilever in their goals of mitigating unconscious bias and embedding cultural competence and inclusion into their talent processes and teams, helping people more easily and authentically understand, energize, influence, and collaborate with people of different cultural and diversity profiles. She has played a leading role in designing and implementing LCW programs such as Managing Unconscious Bias in the Workplace, Building a Culture of Inclusion, Fostering Inclusive Leadership, and Understanding the Latinx/Hispanic Experience in the US.
Rebecca’s expertise in cultural competence benefitted from over a decade in Global Treasury Management at ABN AMRO Bank in Chicago and continued when she moved to China to pursue a full-time teaching position at Shanghai Dianji University, where she designed and delivered English classes for first- and second-year students.
A Puerto Rico native, Rebecca is a native English- and Spanish-speaker. She is a certified administrator of the Intercultural Development Inventory® (IDI®), a member of the Society for Intercultural Education Training and Research (SIETAR-USA), and has co-authored the Cultural Detective®: LGBT package. She holds an MBA in International Business from DePaul University in Chicago and resides in Chapel Hill, NC.
Marketing & Communications Manager
Jake is a passionate storyteller that draws upon years of experience as a writer, documentarian, and strategic marketer to help tell LCW’s stories with purpose across social and marketing channels. Prior to joining LCW, Jake worked in Marketing and Communications with several non-profit organizations, operating at the intersection of creativity and data-driven strategy to produce robust marketing plans, social content, and grassroot digital campaigns.
An avid storyteller, Jake’s passion for amplifying meaningful stories manifests in all parts of his life and, outside of work, you can find him working on documentaries in the Chicago community and abroad. Jake attended Marquette University and holds a master’s degree in Communications from Loyola University Chicago.
Randy brings many years of learning and development design experience to LCW. Prior to joining the LCW team, Randy worked at an airline and home security company, both for 10 years, creating mixed media for Learning & Development departments.
Born and raised near Pittsburgh, PA, Randy is a graduate of The Art Institutes specializing in Visual Communication. He now resides near Tampa, FL where he enjoys the beach, jet skiing and fishing.
Manager of Multimedia Development
Dustin leverages over ten years of multimedia development experience to help develop LCW’s multimedia learning tools.
Originally from rural Michigan, Dustin received his BA in Film/Video Production from Columbia College in Chicago, where he now resides. Before joining the LCW team, he provided Fortune 500 clients and small businesses with videography, graphic design, branding, marketing, and video production services.
Emani Richmond is a skilled communication professional with direct experience working within various business educational settings across Asia and North America. She leverages her communication and media background to ask questions that drive towards action and a deeper understanding of diverse perspectives.
Before joining LCW, Emani served her community as a Teach For America corps member where she stood on the front lines of educational equity. Her passion is grounded in elevating the voices of traditionally marginalized communities and highlighting their strengths. She earned her BA in Communications, and certificate in Leadership Studies at Hollins University and her MAT in Elementary Education.
Emani currently lives in Charlotte, NC. In her spare time, she enjoys visiting national parks, sampling vegan restaurants, and experiencing live jazz music.
Alsu brings to LCW 20+ years of experience providing accounting, financial, and tax services to organizations ranging from multi-billion dollar corporations to small businesses. Tech-savvy, team-focused, and with a passion for automating and streamlining procedures, Alsu applies her strong analytic and problem-solving skills to address the dynamic needs of LCW’s operations.
A native of Russia, Alsu honed her ability to work in diverse and changing environments while navigating the swift economic changes that followed the collapse of the Soviet Union. Before moving to the US, she was a deputy Chief Accountant for Consolidation for a large Russian oil refining, telecommunications, and construction conglomerate. Stateside, she provided accounting, bookkeeping, payroll, and tax preparation services to small businesses on behalf of public accounting firms located in Michigan and Chicago as well as directly to her clients as a freelancer.
Alsu received her degrees in Applied Mathematics and Financial Management from the well-known Kazan State University in Russia. In her spare time, she enjoys discovering rich American and worldwide history, browsing Chicago’s best museums, running along the lake, or losing herself among the shelves of Russian literature at her local library.
Randall brings many years of personal and professional cross-cultural experience to LCW’s leadership, and more importantly, to LCW’s intercultural training and consulting services. He has designed, developed, and delivered training programs focused on LCW’s core areas (cultural competence, inclusion, and unconscious bias) for groups all over the world, spanning the corporate, non-profit, and educational environments.
Born in the US, Randall began his cross-cultural journey as an AFS exchange student in Santo Domingo, Dominican Republic. A decade later, as a Peace Corps Volunteer, he was a teacher and trainer in Latvia. Since then, he has had the opportunity to live, work, and study for extended periods in both Argentina and Brazil.
Randall has an International M.B.A. from the University of Chicago’s Booth School of Business, is a certified IDI® coach, and is proud to speak several languages – the strongest of which are Portuguese, Spanish, French, and Latvian.
Tamara is a recognized thought-leader in next generation leadership with more than twenty years experience in global leadership and organizational development. She has helped inspiring non-profit organizations, renowned universities, and complex government organizations to build healthy organizations that challenge the status quo and make a difference.
In her work as a facilitator and coach, she helps leaders and teams learn how to leverage diversity and differences to foster belonging in the workplace. Tamara’s approach to diversity and inclusion is grounded in her own experiences as woman of color and her years of education and experience in the US and abroad.
Known for her ability to move a crowd, Tamara is also a dynamic speaker and passionate activist who has used her voice to advocate for racial justice and gender equality to create thriving communities and a fair and just society. She is equally passionate about mentoring, breaking down the barriers between generations and challenging age bias.
Tamara was born and raised in Los Angeles, and today she calls Albuquerque, New Mexico home. She earned a Master of Arts in Leadership and Training from Royal Roads University in Victoria, British Columbia, and a Bachelor of Arts in Linguistics from the University of California, San Diego. She is also a qualified administrator of the Intercultural Development Inventory (IDI©) , an instrument that measures intercultural sensitivity.
Ada (they/them) sees the workplace as a prime place to usher in societal change and foster empathy. They are excited to bring their project management skills and cross-cultural lens to benefit LCW client organizations. Ada also brings over 12 years of experience in civic engagement, voter advocacy, and electoral politics. These experiences refined their attention to the most minute of details and help ensure that nothing falls through the cracks on their consulting and training engagements.
As a non-binary and queer person in the LGBTQ+ community, Ada is passionate about helping workplaces be more inclusive and ensuring that people of all backgrounds are supported, respected and celebrated for their contribution. They have a particular passion for trans-inclusion and ensuring potential hires feel welcome. Prior to joining LCW Ada was an integral part of employee-led DEI and racial justice initiatives. They have also traveled extensively and spent time living in Morocco, Turkey, Mexico, and aboard the M.V. Explorer while sailing around the world on the Semester at Sea program.
Ada is a graduate of the University of Iowa and has a degree in Political Science with an emphasis in International Relations. Ada is also a native Spanish speaker, is fluent in French, and enjoys continually learning more languages; currently Portuguese and Turkish are bringing them joy to explore. They live in Chicago with their partner, their 7-year-old Chihuahua, and their many plants. They love to spend time outdoors, going rock climbing, relaxing in a hammock reading a good book, or finding ways to stay civically engaged in their community and helping others do so as well.
Grace brings more than 15 years of experience in non-profit work and international development. She has managed programs and facilitated workshops and training across six continents, including three years spent in Kabul, Afghanistan as a Communications Manager. Most recently, Grace served as a program manager for programming funded by the U.S. Agency for International Development and the Bill & Melinda Gates Foundation. She brings a deep background in training, including development and delivery of training programs delivered to multinational clients such as USAID. Grace brings a background in strategic planning and organizational growth and is currently on the board of directors for the non-profit CISV International.
Grace holds a B.A. in International Affairs from the George Washington University.
Born in California and raised on the west coast, Kendall moved to his family’s home of Chicago in 2014. Since then, he has dedicated his time to mentoring youth on the West Side, as well as creating and being a part of many projects in the Austin and Garfield Park communities. Kendall considers Chicago to be his second home, and he owes the people of the neighborhood for welcoming him with open arms like he was their own.
Kendall’s overarching goal is to figure out how to bring technology to underserved communities. All these kids need is a chance to have level footing with everyone else, and he would love to be a catalyst in bringing that to them.
Andrea Wicks Bowles has a strong track record working with clients to meet business objectives through strategic talent management, diversity, equity and inclusion, and management support. Her career has benefited from working at progressive companies such as Work/Family Directions, Bright Horizons, Jennifer Brown Consulting, and now LCW. Identifying the intersection of culture, employee wellbeing, business priorities, and diversity is her strength. She has worked with clients and organizations domestically as well as in Canada, India, Ireland, Mexico, Panama, Singapore, and the UK to strategically consider business priorities, identify barriers to employee engagement, and implement strategies for building an inclusive workplace culture. Engaging employers to participate in supporting the workforce and the communities where they live and work has been her career focus.
Andrea has presented at national and international venues such as the Conference Board, National Human Resource Development India, National Business Group on Health, Working Mother, World@Work, and the World Forum Foundation. She has a BA in Sociology from the University of Colorado Boulder, an M.S. in Educational Leadership from Bank Street College, a DEI Certificate from the University of South Florida Muma College of Business, and is an alumnus of the Denver Community Leadership Program. Andrea lives with her family in Northern NJ.
Conner joined LCW in the spring of 2020 as the Office Manager. He brings his experience in sales, marketing, and program experience to the team, and his goal is to help LCW grow and flourish. He was promoted to the Associate Consultant role in May of 2021. He will use his experience in project and program management to develop standardized processes and procedures to assist his teammates in their everyday lives.
Conner moved to Chicago in the summer of 2017. Prior to this move and his start at LCW, he lived and worked in Tuscaloosa, Alabama in the Student Housing Industry, working as the General Manager of an apartment community there. He attributes much of his cultural competence to being able to work with many different students from all walks of life, giving him access to different points of view, frames of mind, and values of life.
Raised in middle-Georgia, Conner attended and received his Bachelor’s in English from Kennesaw State University. In 2020, Conner successfully completed the Co-Active Training Institute’s Coach Training program, and he will be pursuing his certification throughout 2021 to become a Certified Professional Co-Active Coach.