LCW’s Sustainable Culture of Inclusion Model™

What is LCW’s Sustainable Culture of Inclusion Model™?

For more than two decades, LCW has designed and delivered training, consulting, and translation solutions that empower every individual – from executives to individual contributors — with the tools to collaborate, thrive, and innovate across cultures. LCW’s Sustainable Culture of Inclusion Model™ is a framework for understanding what success across cultures looks like, as well as a roadmap for creating it.

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How is LCW’s Sustainable Culture of Inclusion Model™ Used?

LCW believes that a Sustainable Culture of Inclusion is created when there is a critical mass of people (especially leaders) with mindsets that are proficient in intercultural competence and optimized, inclusive people systems, producing both a positive working experience and equitable outcomes for employees.

Mindsets: When intercultural mindsets are the norm, a positive employee experience of safety and belonging is created in which everyone can feel part of the team and enthusiastically bring their best ideas to the table. In this type of environment, engagement is high and innovative outcomes more likely.

Systems: When organizations have robust policies, processes, tools and technologies to mitigate bias and value cultural difference at all stages of the talent management lifecycle, this ensures the organization is set up to hire, promote, and retain diverse, high performing talent.

LCW’s Sustainable Culture of Inclusion Model™ analyzes both the mindsets and systems to determine an organization’s maturity with regards to building a culture of inclusion that is resilient, or sustainably inclusive through change and over time.

What does success look like?

In its simplest terms, intercultural mindsets and systematic efforts to create inclusive and equitable people management practices are the building blocks for success across cultures. When an organization optimizes their systems and develops proficient mindsets, the result is improved engagement, consistent innovation, and overall high performance in the workplace.


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