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Cultural Competence Training

Because culture is so deeply rooted inside our minds and hearts, we often can’t imagine a world where our values are thought of any other way. Our Cultural Competence programs help individuals more deeply understand their own cultural lens and that of others so they can successfully connect across cultures.

Cultural Competence Training Programs

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  • Cultural Immersions: Understanding the Black Experience in America

    Take a candidly deep look at the complexities of race and the current shared experience and worldview of the African American community. In this program, explore key concepts such as understanding and responding to stereotypes, the challenges of cultural appropriation, the intent versus impact of common messaging, and opportunities for connecting with the African American community.

    Program Series

    • Cultural Immersions

    Program Audiences

    • HR
    • Individual Contributors
    • Leaders & Executives
    • People Managers
    4 hours  Request Info
  • Putting Current Events in Context

    This comprehensive multimedia educational discussion is designed to deepen understanding of racism in America and provide context for today’s social climate. The session frames the American race conversation in a larger societal and historical context, reviews the continuing social issues that affect how employees of color come to work, and provides perspectives from within the Black community. In this session, you’ll gain the tools for continuing healthy race conversations at work – including for being an ally and advocate.

    Program Series

    • Brave Conversations

    Program Audiences

    • HR
    • Individual Contributors
    • Leaders & Executives
    • People Managers
    90 minutes  Request Info
  • Brave Conversations: How to Have Difficult Conversations on Race

    This session offers practical guidance on how to have difficult conversations around race. Themes focus on strategies and skills tied to addressing race and privilege as they show up day-to-day. Co-facilitated by a cross-cultural team of LCW experts, the session will create space for tackling tough subjects in today’s context, and equip participants to come away with insights regarding what is top of mind for Black and People of Color colleagues and tools for having racial discourse in a corporate context.

    Program Series

    • Brave Conversations

    Program Audiences

    • HR
    • Individual Contributors
    • Leaders & Executives
    • People Managers
    90 minutes  Request Info
  • Managing Inclusively: What You Need to Know about Your Black Talent

    Where is the African American/Black talent in your organization, and how are you ensuring they have access to the opportunities, relationships and networks they need to advance? In this session, gain a stronger understanding of Black employees’ experience, create better action plans to retain and develop them on both an individual and organizational level.

    Program Audiences

    • Leaders & Executives
    • People Managers
    4 hours  Request Info
  • Understanding Microaggressions

    This session builds skills for people leaders around microaggressions—subtle and commonplace behaviors, slights, or indignities, whether intentional or unintentional, that are regularly experienced by marginalized groups and occur day-to-day within professional environments. The program is designed to create a sense of urgency to do something to identify and address microaggressions in order to support of a culture of inclusion. Participants engage in conversation, bring up potentially uncomfortable topics and questions, and unpack different examples of microaggressions that may be getting in the way of inclusive outcomes that they would like to see in their teams. The session provides examples of microaggressions in the workplace, allows for discussion on how it feels to be on the receiving end of a microaggression, provides practical conversation-starters, addresses how leaders can make it OK to allow others to call them in when they engage in a microaggression. This session is highly interactive and engaging—with attention to creating opportunities for small group dialogue.

    Program Audiences

    • Leaders & Executives
    • People Managers
    2 hours  Request Info
  • Spotlight on the Latinx Community

    Spotlight on the Latinx Community is an interactive session that explores the Latinx experience. This session debunks myths, unpacks stereotypes, and builds actionable insight around the Hispanic and Latino experience both inside and outside the office.

    Program Series

    • Mini Workshops for Inclusion Champions

    Program Audiences

    • HR
    • Individual Contributors
    • Leaders & Executives
    • People Managers
    1 hour  Request Info
  • Spotlight on the LGBTQ+ Community

    This session introduces LGBTQ+ culture, vocabulary, current context, and provides best practices for engaging and supporting colleagues within the LGBTQ+ community and the expansive diversity within. This will include exploring gender expansive identities and inclusive language practices.

    Program Series

    • Mini Workshops for Inclusion Champions

    Program Audiences

    • HR
    • Individual Contributors
    • Leaders & Executives
    • People Managers
    1 hour  Request Info
  • Spotlight on Indigenous People in North America

    Indigenous societies have flourished for thousands of years in the Americas, and their cultural contributions continue to impact modern life across North America. Today, there are over 560 federally recognized Native American tribes in the U.S. and more than 630 First Nation communities in Canada. This session investigates the complicated relationship between Indigenous communities and the government, explores the rich traditions of Indigenous peoples, and shares insight on some of the social issues faced by Indigenous communities today, so you can begin to understand the experience of your Indigenous talent, clients, and market.

    Program Series

    • Mini Workshops for Inclusion Champions

    Program Audiences

    • HR
    • Individual Contributors
    • Leaders & Executives
    • People Managers
    1 hour or 90 minutes  Request Info
  • Spotlight on U.S. Veterans

    Spotlight on U.S. Veterans describes the influences, experiences, skills and values of veterans to better attract, hire and leverage their assets to promote collaboration and inclusion at work.

    Program Series

    • Mini Workshops for Inclusion Champions

    Program Audiences

    • HR
    • Individual Contributors
    • Leaders & Executives
    • People Managers
    1 hour  Request Info
  • Spotlight on People with Disabilities

    Spotlight on People with Disabilities is an an interactive exploration of disability. Participants will examine the social, medical and legal definitions of disability, and the various meanings and connotations in each context. Then, participants will define the visible and invisible aspects of disabilities and learn strategies for respectful interactions. An exploration of microaggressions, their impact, and what to do about them leads to tactics and behaviors to create a more inclusive environment for people with disabilities. At the end of the session, participants will learn how to apply their learning to their own workplace.

    Program Series

    • Mini Workshops for Inclusion Champions

    Program Audiences

    • HR
    • Individual Contributors
    • Leaders & Executives
    • People Managers
    1 hour  Request Info
  • Race & Culture Matter

    With the daily headlines on the impacts of racial injustice and other forms of marginalization in the workplace, knowing what action to take in a corporate setting can be daunting. Corporations tend to focus on more superficial talk of representation and having historically marginalized groups “present at the table.” In the meantime, the crucial, deeper discussions around inter-group dynamics don’t take place and have little impact when they do. Recent events have made it clear that these conversations are essential and must be urgently addressed. How do we navigate race in particular – and difference more generally – to create the empathy and inclusion needed to sustain engagement, innovation, and high performance?

    Program Audiences

    • HR
    • Individual Contributors
    • Leaders & Executives
    • People Managers
    90 minutes  Request Info
  • Culture & Identity

    The module emphasizes foundational concepts needed for building and developing cultural competence. Begin with an introduction to the concepts of culture and move beyond national culture to explore how the various cultural groups we belong to (race, gender, ability, sexual orientation, faith, educational background, among many others) shape and impact our cultural identity and how people see us.

    Program Audiences

    • HR
    • Individual Contributors
    • Leaders & Executives
    • People Managers
    20 minutes  Request Info
  • Cultural Immersions: Understanding the LGBTQ Experience in the US Today

    Explore the emotions, values, and driving principles that unite the diverse LGBTQ community. Analyze their day-to-day experiences and messages from the perspective of those in this community to connect more authentically and effectively with the LGBTQ culture. Part of the LCW Cultural Immersions Series.

    Program Series

    • Cultural Immersions

    Program Audiences

    • HR
    • Individual Contributors
    • Leaders & Executives
    • People Managers
    4 hours  Request Info
  • Cultural Immersions: Understanding the Latinx Experience in the US Today

    In this session, explore the rich diversity within the Latinx community along with current issues impacting their experience and perspectives. In this program, explore key concepts such as understanding and responding to stereotypes, the challenges of cultural appropriation, the intent versus impact of common messaging, and opportunities for connecting with the Latinx community.

    Program Series

    • Cultural Immersions

    Program Audiences

    • HR
    • Individual Contributors
    • Leaders & Executives
    • People Managers
    4 hours  Request Info
  • Cultural Immersions: Understanding the Muslim Experience in the US Today

    Being Muslim in the US includes varied and shared experiences and worldviews. In this program, explore the rich diversity within this community, the concepts of culture versus religion, and current key issues and events impacting Muslims. Also learn how to understand and respond to stereotypes, and analyze the intent versus impact of common messaging and missed opportunities for connection with the Muslim community.

    Program Series

    • Cultural Immersions

    Program Audiences

    • HR
    • Individual Contributors
    • Leaders & Executives
    • People Managers
    4 hours  Request Info
  • The Power Of Allyship

    This session explores the meaning of allyship – what it is, what it’s not, and how allyship can have a tremendous impact in the workplace. Through examples, discussion, and self-exploration, discover the difference between an ally and an advocate, learn tips and skills for becoming a better ally, and consider actions you can take right away – and every day – to advocate for oppressed or marginalized people and communities.

    Program Audiences

    • HR
    • Individual Contributors
    • Leaders & Executives
    • People Managers
    90 minutes  Request Info
  • Managing with Intercultural Competence

    Learn the value of intercultural competence and the impact worldviews such as polarization or minimization can have in the workplace. This module introduces intercultural competence and the science behind unconscious bias, explains how bias is linked to developing intercultural competence, and discusses why these concepts matter in the workplace.

    Program Audiences

    • Leaders & Executives
    • People Managers
    20 minutes  Request Info
  • Global Mentoring / Cross-Cultural Learning Partner Program

    An extended and innovative learning experience that uses learning partnerships or ‘global mentors’ to build cross-cultural competence! Participants of different backgrounds are paired for 6-12 months to build transformative skills and explore scenarios where cultural differences and global diversity impact their roles. Each pair receives assignments to help build key skills for addressing the cultural aspects of real-time business issues, with opportunities to explore themes from one’s own as well their partner’s perspective.

    Program Audiences

    • Leaders & Executives
    • People Managers

Program Formats

  • eLearning

    Self-paced, experiential and globally scalable, eLearning programs are offered in multiple languages and can be purchased off-the-shelf or customized.

  • Microlearning

    Sustain behavior-change by providing quick, scalable and mobile-friendly reinforcements to support learners at specific decision points.

  • Skill-Building Workshops

    Developed by adult learning experts, Skill-Building Workshops help participants readily convert concepts into behaviors. Workshops are delivered on-site (max. 35 participants) or virtually in our Adobe Connect Classroom (max. 50 participants).